Senior Network Administrator - Billion dollar national company!
Responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Specialized Skills and Technologies
Network Policy Controls and Enforcement, Wi Fi (Aruba or Cisco), Cisco Routing and Switching, Data Center/ACI, MPLS, VPN, BGP, EIGRP, COS/QOS, Call Center (PCCE), Callabrio Engineering, Voice Migrations
Ensuring that the following tools are up to date are also under this role to include Steel Central and Orion
Assisting with annual fail over testing is also completed as part of this role
The review of runbooks as projects are moved from build to support also fall under this role
On call rotation is part of this role
Advanced troubleshooting is expected as part of the skill set of this role
Experience in Microsoft office tools
Primary Responsibilities
3+ years experience
Less than 20% travel
Stay current on supported technologies through various training opportunities
Identify opportunities to enhance processes, procedures and policies relating to administrative function
Provide accurate and timely updates to work
Improve the service offered to our business partners
Proactively work on continuous improvement by identifying cost reductions and productivity improvements
Create measures for successful execution, including policies, processes, procedures, and controls
Implement, enforce, and improve policies, processes, procedures, and controls
Maintain system landscape documentation
Ensure effective administration of, and compliance with, all internal processes, procedures, and controls
Communicate effectively up and down the organizational hierarchy
Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools
Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
Coach others
Analyze project requirements and accordingly provide technical and functional recommendations
Maintain and enhance enterprise storage and backup environments that are on-premises and in the cloud by identifying technology / process improvements
Diagnose, troubleshoot, and resolve storage and backup related incidents either hardware or software related
Maintain knowledge of vendor technology and solutions
Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements
Provide support of enterprise backup solutions, disaster recovery and high availability
Develop reporting of storage utilization, capacity, and trending
Track backup job success / failure with a goal to minimize failures
Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary
Monitor the performance of network hardware
Coordinate and implement appropriate security measures to protect data, software, and hardware
Preferred Qualifications
Possess industry certification(s)
ITIL Foundation certified
Minimum Qualifications
Bachelor's or technical degree in related field or equivalent experience
3+ years’ experience in Infrastructure administration
Excellent verbal / written communication skills
Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts
Strong ability to combine information or data to find relationships among seemingly unrelated events